Most orders ship within 1-3 business days. Delivery time depends on your location and the shipping method selected at checkout. Once your order ships, you'll receive tracking information via email.

If your order hasn't entered processing, we're happy to help make changes or cancel it. Contact our support team as soon as possible after placing your order.

We do not ship internationally.

Shipping costs vary depending on your location and the products in your order. You'll see the final shipping cost before completing your purchase.

Yes. Once your order leaves our warehouse, you'll receive an email with tracking information so you can follow its progress.

First, check around your property and with neighbors or building management. If it's still missing after 24 hours, contact our support team and we'll help investigate.

Many of our products are designed for easy assembly with minimal tools. Any required tools and instructions are included unless otherwise noted.

Most products can be assembled in 5 minutes, depending on complexity.

Yes. Every product includes printed instructions, and digital versions are also available online.

Yes, they are meant to go with you as needed. The products are designed to be reused without compromising performance.

We accept returns within our return window for eligible products in good condition. Please review our full Return Policy for complete details.

Simply contact our customer support team with your order number, and we'll guide you through the process.

Return shipping policies vary depending on the reason for the return and your location.

Refunds are typically processed within 5-10 business days after the returned item has been received and inspected.

Yes. Most products are covered by a limited warranty against manufacturing defects.

• Normal wear and tear, accidental damage, improper use, unauthorized modifications, and damage caused by incorrect assembly are generally not covered.
• Contact our support team with your order number, photos of the issue, and a brief description. We'll review your claim as quickly as possible.